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25 days ago

Second Level IT Field Maintenance Technician


***Urgent Hiring ***

Good Afternoon Everyone, Hope you are doing good. I am recruiting for Second Level IT Field Maintenance Technician role for NCR for Mississauga location. Job Title: Second Level Maintenance Technician (Mississauga) Type: Contract- 3 months /Possibility of extension Location: Mississauga Ontario L5N 2E2 Canada Duration (of contract): 3 Months (possibility of an extension) Start Date: February 1st, 2021 End Date: April 30, 2021 Days/Hours: Rotational Shift work - Must available 7 days a week between 8 AM and Midnight Hours/Week: 40 Overview - Technician MUST have a car and will be driving between locations, - Technicians will be compensated mileage - Technicians will swapping defective devices with working devices (POS, Lotto, ATMs), the technicians will be provided one week training on the equipment before being dispatched as a result they must be quick learners. Responsibilities - Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc. - Perform deskside support services installing and troubleshooting of hardware - Handle bench repairs (depot service) & remedial maintenance - Respond/update/close calls from National Dispatch/Call Management Center - Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required - Have at least 1-3 year of field service experience doing hardware roll-outs, refreshes, and other deployment related activities - Have A+ certification - Must be a self-starter and have the ability to manage multiple tasks - Exceptional customer service skills - Good communication skills - Ability to work independently or as part of a team - Ability to complete tasks effectively with minimal supervision - Must be available to work flexible work schedules - Must have a minimum of a Diploma from a recognized IT program - Networking, Mechanical and ATM experience will be an asset Standard tools- for example Tools required, standard technicians tools: - Side cutters - Allen Keys - Pliers - Measuring Tape - MultiBit Screwdriver - 12.7/16 wrench or wrench set They work various and rotating shifts 7AM to Midnight, 7 days per week Interested candidates with similar field technician experience can email there resume at ishantsahni@hotmail.com.