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The Next Era of Luxury: Harnessing the Power of Digital for a Superior CX
Répertorié par Sorteer

The Next Era of Luxury: Harnessing the Power of Digital for a Superior CX

Experience is the new battlefield, and CX today is the cornerstone of an effective brand differentiation strategy. This is especially relevant for the millennial audience, which is more attuned to experience than products. Luxury players are experts at delivering outstanding experiences in their physical stores, fostering emotional connections with their customers to nurture loyalty. But how to translate these unique experiences to the digital space? Please visit event Website for detailed/updated information. Image: faccnyc.org
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Tuesday · Nov 12, 2019 · 23:00
agnès b.
50 Howard St, New York, NY 10013, USA
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